Why Isn’t My Hisense TV Remote Working? 4 Solutions to Try

Dean Morgan
By Dean Morgan
9 Min Read
why is hisense tv remote not working featured

When your Hisense TV remote isn’t working, it can be a pain. But no worries, we have four methods to help you fix it!

  1. Check if the batteries are dead and replace them if needed.
  2. Also, electronic devices like smartphones or Wi-Fi routers can interfere with the remote’s signals. Try moving these away from your TV and see if it works.
  3. You may also need to re-pair the remote with your Hisense TV. Read the user manual or go to the official Hisense website for instructions.
  4. Finally, if nothing works, consider getting a new remote. It may cost more, but it ensures that you have a fully functional one to enjoy your TV viewing experience.

True Fact: Hisense TVs are popular due to their affordability and advanced features (source: www.consumerreports.org). And don’t forget, if your TV is haunted by a mischievous ghost, it’s not the remote’s fault!

Common Reasons for a Hisense TV Remote Not Working

Dead or low batteries in the remote? Maybe there’s an obstruction between the remote and the TV? Or could it be an issue with the infrared sensor? These are a few common culprits for a malfunctioning Hisense TV remote.

To troubleshoot, get your workout on! Replace the batteries in the remote and check for any obstructions. Reset your Hisense TV by unplugging it from power for a few minutes. If nothing works, contact Hisense customer support. They can provide more specific troubleshooting steps and a tailored solution.

Method 1: Replace the Batteries

Replace the batteries in your Hisense TV remote to get it working like new. Here’s a 3-step guide:

  1. Remove the battery cover. Look for a compartment on the back, then slide or press to open.
  2. Replace the old batteries. Take them out and make a note of their orientation, to insert the new ones correctly. Check if you need AA or AAA.
  3. Insert new batteries and test. Put in the new batteries, following the + and – signs. Close the battery compartment and aim the remote at your TV. Test it by pressing some buttons.
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If this doesn’t work, there may be other issues with your remote. Seek help from Hisense customer support specialists. Keep spare batteries around for when you need them. Don’t miss out on your favorite shows and movies, just replace the batteries in your Hisense remote and regain control of your entertainment!

Method 2: Check for Signal Interference

Signal interference can be a common issue when it comes to the functionality of a Hisense TV remote. Here’s a helpful guide to help you check for signal interference and resolve the problem.

  1. Positioning of the Remote:
    • Hold the Hisense TV remote firmly and make sure there are no obstructions between the remote and the TV.
    • Aim the remote at the TV sensor, usually at the front.
  2. Remove Potential Interferences:
    • Get rid of any potential sources of interference near the TV and remote.
    • Move away objects like other electronic devices or appliances which may block signals.
  3. Check Batteries:
    • See if your Hisense TV remote’s batteries are functioning.
    • Change them with fresh ones and follow the polarity instructions.
  4. Use Line of Sight Approach:
    • Directly line up your Hisense TV remote with the IR sensor on the TV.
    • Stand close but maintain a clear line of sight for better connection.
  5. Resetting Your Remote Control:
    • Unplug your Hisense TV from the power source for a minute.
    • Plug it back in and use fresh batteries in your remote control.

Other factors like outdated firmware or hardware issues can also lead to remote issues. In such cases, contact customer support or seek professional help.

To troubleshoot signal interference-related issues with your Hisense TV remote, follow these steps. Positioning, eliminating interferences, checking battery functionality, using direct line of sight, and resetting can fix most signal interruption problems.

Method 3: Troubleshoot the Remote Control

Need help with your Hisense TV remote control? Don’t worry, troubleshooting is easy! Here’s a step-by-step guide:

  1. Check the batteries. Make sure they are fresh and correctly installed. Low power or wrong installation can cause it to malfunction.
  2. Reset the remote control. Remove the batteries and press and hold any button for 20 secs. Then insert the batteries again. This should reset it.
  3. Clean the IR sensor. Dust or dirt can accumulate on the infrared (IR) sensor of your TV, which can interfere with its functioning. Use a soft cloth to clean off debris.
  4. Move closer. If you’re too far away, the remote control may not work. Move closer and see if it helps.
  5. Contact customer support. If none of these steps solve the issue, contact customer support for help. They can provide more guidance or arrange a repair.
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Remember to check the user manual for specific troubleshooting instructions for your Hisense TV model. Now get back to enjoying your favorite shows with seamless control over your TV!

Method 4: Adjust TV Settings

Having trouble with your Hisense TV remote? Adjust the settings for a fix! Here’s what you gotta do:

  1. Check the batteries. Make sure they’re fresh and inserted properly. Weak batteries can lead to connection issues.
  2. Reset the remote. Remove the batteries and press all the buttons for a few seconds. This discharges any residual power and resets the remote.
  3. Pair the remote. If your Hisense TV has a pairing function, follow the instructions in the manual. This establishes a connection between them.
  4. Update software. Check for available updates in your Hisense TV and install them. Outdated software could cause compatibility issues.

Also, ensure there are no obstructions between the remote and the TV. Signal transmission can be interfered with.

Time to get your remote back in working order! Don’t miss out on your favorite shows and movies; become a MacGyver and get it done!


  1. Troubleshooting a Hisense TV remote not working can be a headache. But, by following the methods outlined here, you should be able to resolve it! Firstly, check the batteries.
  2. Secondly, reset the remote.
  3. Thirdly, give it a good clean with a soft cloth or cotton swab.
  4. Lastly, try a power cycle for both the TV and the remote. Unplug from their power sources, wait a few minutes, then plug back in.

My friend recently had an issue with his Hisense TV remote. He thought he’d have to buy a new one. However, after trying these methods, especially replacing the batteries and resetting, his remote started working again. It shows that with patience, you can solve tech issues without spending more money.

So, when your Hisense TV remote is not working, remember: check the batteries, clean it, power cycle both devices, and stay persistent. With these tips, you’ll be back to watching your favorite shows soon!

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Frequently Asked Questions

1.Why is my Hisense TV remote not working?

There could be several reasons why your Hisense TV remote is not working. It could be due to low battery power, an issue with the remote control itself, interference from other devices, or a problem with the TV's infrared sensor.

2.How do I fix a Hisense TV remote that is not working?

Here are four methods you can try to fix a Hisense TV remote that is not working:
  1.  Replace the batteries with fresh ones.
  2.  Make sure there are no obstructions between the remote and the TV's infrared sensor.
  3.  Reset the remote control by removing the batteries and pressing all the buttons for 3 seconds. Then reinsert the batteries.
  4. If none of the above methods work, you may need to purchase a new remote control.

3.Why is my Hisense TV remote beeping?

If your Hisense TV remote is beeping, it is usually an indication that the batteries are running low and need to be replaced.

4.Can I use a universal remote with my Hisense TV?

Yes, you can use a universal remote with your Hisense TV. However, not all universal remotes may be compatible with all features of your TV. It is recommended to check the compatibility list provided by the universal remote manufacturer.

5.How do I pair a new remote control with my Hisense TV?

To pair a new remote control with your Hisense TV, you can follow these steps:
  1.  Turn on your TV and press the "Menu" button on the remote.
  2.  Navigate to the "Settings" menu using the arrow keys and press "OK."
  3. Go to the "Remote" or "Remote Control" option and select "Pairing."
  4.  Press any button on the new remote control to start the pairing process.
  5. Once the TV recognizes the new remote, it will display a confirmation message.

6.Where can I buy a replacement remote control for my Hisense TV?

You can buy a replacement remote control for your Hisense TV from various online platforms, such as the official Hisense website, Amazon, or electronics stores that sell TV accessories.
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